Support

A person answers every message, within one business day.

Email us

Write to support@hwpoalways.com. A person reads every message, and we reply within one business day.

Before you write

Check the setup guide and the FAQ. Most questions about matching and alert statuses are answered there.
If a product shows as Not on Faire, confirm the title matches exactly on both sides and your Faire shop is active.
If you need to report a problem, include your store address (the .myshopify.com name) and what you expected to see.

Your data

You can ask us to delete your data at any time. See the privacy policy.